Guest User
January 31, 2025
the location, staff and overall ambience for Sarovar Premium is really good. But unfortunately our experience was dampened as the bookings got confused with Sarovar Portico and Sarovar Premium. It took the staff from both the hotels, atleast 40 min to confirm our bookings, the staff from Sarovar Portico (where our booking was) completely refused it and said you have been cheated, there is no booking under your name. Out of frustration and staff behaviour, we decided to stay at premium only, lost my booking amount in it, which the staff tried to adjust in my bill, but it was a unnecessary incovenience.